FAQ


Why should I choose Millitnow.com ?

 

Millitnow.com is a great choice and one of the most all-inclusive online machining companies you will find on the internet.

We are making things with more attention to detail, higher complexity, mfg larger than average parts, milling deeper pockets, and offer more value added services to complete your parts to the quality levels you need.

 

The team has a full precision machine shop backing them up. We don’t make Prototype Parts; we make Production Quality Parts in low-high volume. Send a 3D file and we will manufacture your part and inspect to our nominal standards. Send both a 3D file and a dwg, we will build and inspect to your print.

 

We offer Finish coatings, value added services like PEM, Helicoil installation.

Don’t take my word for it; read the customer testimonials.

We are proud of what we do and it shows in our work.

 

Where are you located?

 

Millitnow.com does all its machining in the United States – just outside Orlando, Florida.

 

Where and how do you ship?

 

We currently use UPS to ship to all 50 states – yes even Alaska and Hawaii.

You can choose your urgency – UPS Ground to UPS Overnight Saturday Delivery.

If you prefer to use your UPS or FedEx account we will be happy to accommodate you.

 

How long has millitnow.com been in business?

 

Millitnow.com is a division of NCAD Products, Inc. that was created to provide Rapid CNC Machining Services to online customers.

NCAD Products has been in business since 1996. The Millitnow.com website was created separately from NCAD.com to streamline the online customer experience.

 

What materials do you offer? – do you offer other materials?

 

We are expanding our material offerings every day. As our customer demand form specific materials grows we stock more.

Even if it is a non-stock material for us – we will be happy to quote and custom machine almost anything within reason.

Materials like 6061, 2024, 7050, 7075 aluminiums, mild steel, stainless steels, titanium, G-10, Delrin, ABS, Nylon, Etc …

Never hesitate to ask – we are a can do company.

 

Benefits of SolidWorks direct file *.SLDPRT

 

By submitting your SolidWorks files direct we can benefit by having access to the feature tree.  This identifies which holes are tapped etc . .

The other added benefit is that a customer by using highlighted faces or internal annotations can communicate very clearly that  something is important.

 

How we handle a 3D-Model file that is different from Drawing.

 

Our process is heavily driven by the use of 3D data.  All our parts are manufactured from  3D-Model files. Drawings provided will be used

to validate finished parts.  Your parts will be checked to the print periodically while in process and at final QC Inspection.

We are not responsible for any discrepancy between the 3D data and the dwg file.

We are making the assumption that our customer has provided us a drawing of the 3d-Model provided for manufacturing.

 

Are you ISO Certified ? Are you ITAR Registered ?

 

NCAD Products, Inc is both ISO 9001:2008 Certified and ITAR Registered with the US State Department.

Our ISO Certification has a scope of:

 

“Manufacture of precision parts and assemblies including 3-axis and 5-axis machining, 3-axis and

5-axis routing, sheet-metal fabrication, welding, and finish painting”.

 

Need a copy of our Certificates just ask.

 

Do you do work under an NDA agreement?

 

We are glad to sign an Non-disclosure agreement. Submit it to [email protected]

Just make sure that you unchecked the permission to share photos during the quoting process.

 

What size parts do you CNC Machine?

 

At the current time our largest CNC Mill has a work envelope of 64.0″ x 40.0″ x 32.0″

We have managed to produce parts that are outside of this work envelope with multiple machining setups:

 

What are your normal business hours ?

 

The custom machining department starts Sunday night and runs around the clock for five days and stops operations Friday night.

In certain cases we are here and do work weekend hours. The office is normally staffed Monday-Friday from 9am-6pm EST.

If you call the 855-288-1669 number and choose opt 3 (customer service) someone is always on duty.

If it goes to voice mail – Leave a message and someone will call you right back.

 

Are you a disadvantaged small business ?

 

No – we are not 8A certified – We are only a SBA Small Business entity.

 

What file types do you accept ?

 

Our preference would be a 3D file. SolidWorks .sldprt is great for us.

However, we can work with a wide variety of file types:

 

*.sldprt  SolidWorks file
*.x_t Parasolid file
*.igs IGES file
*.step, *.stp STEP file
*.dwg AutoCAD 2D file
*.pdf Adobe PDF file

 

If you don’t have access to a 3D file, let us know we will try to accommodate you.

 

Can I really get my parts in 1-3 Days ?

Yes, depending on complexity and size sure. We are shipping parts at all different intervals based on customer requirements. Some parts have shipped same day; does not always always happen that way. We try very hard to go over and beyond for our customers whenever possible.

 

do you offer chemical coatings / plating / anodizing / chem film ?

Yes, chemical coating is one of the value added service that separates millitnow.com form other online services. We offer mil-spec and ROHS compliant coatings. Clear and yellow chem film, anodize in a variety of standard colors, aluminium hard coat, powder coat, wet paint

 

Do you offer Multi-axis, 5-axis, surface machining ?

Our Rapid Milling Department has the latest tools and equipment. The team utilizes both 3-Axis and 5-Axis CNC Equipment. Also having the most cutting edge technology we can offer multi-axis surface machining to accomplish the most complex geometry and ergonomic surfaces.

 

Do you offer production part runs ?

Yes, we offer low volume (down to one part) to high volume production. A large majority of our customers that have discovered our custom machining services for a developmental prototype turn to us for the production run after seeing the quality of work and the high attention to detail.

 

Do you offer sheet metal parts ?

Yes, we have on-site sheet metal capability. Providing Carbide cut aluminium sheet metal parts to our Aerospace customers, and water-jet cut parts for our industrial clients. We have the ability to fabricate, bend, install inserts & studs, provide in-house welding support.

 

Do you install threaded inserts, helicoil, PEM, Keensert, or pins ?

Yes, we offer these value added services. It is one of the things that sets us apart from other online manufacturing services.

 

Do you do lathe turning ? Do you make lathe parts ?

Yes we have turning capability. In our turning department we also do a variety of materials.